Avaya Equinox

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Avaya Equinox™

  1. Avaya Equinox Client
  2. Avaya Equinox Url
  3. Avaya Equinox Conferencing
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Avaya Equinox Client

IP Office server as a SIP softphone for audio and video calling,and telephony features. The following features are supported:

Avaya released their latest in cutting edge team engagement technology last year, Avaya Equinox. Equinox is a new enterprise unified communications software platform from Avaya which offers a whole new UC solution for organisations seeking a more joined up communications experience.

  • Point to point audio and video calls (make, receive, and end)

  • Multiple call handling (incoming and outgoing)

  • Hold and retrieve (audio and video calls)

  • Transfer (blind and consultative)

  • Consult conferencing

  • Escalate audio to video call

  • Share control with supported desk phones in the Avaya Equinox™ desktop client

  • Avaya Equinox™ on Avaya Vantage™

  • Presence and directory integration with Avaya Equinox™ on Avaya Vantage™

  • Enter DTMFs during a call

  • Avaya Equinox is a single, all channel calling, messaging, conferencing and collaboration solution for mobile phones, browsers, desktops, and room systems. Avaya Equinox incorporates clients for Windows, OS X, iOS as well as Android.
  • Avaya Equinox integrates your Android device with your office Avaya Aura communications environment and delivers mobile voice & video VoIP calling, cellular call integration, rich conferencing.
  • Avaya Equinox™ for IP Office is a SIP-based Unified Communications (UC) client that provides users with real time collaboration capabilities and enables business users to easily manage their day-to-day communications from a single interface.
Avaya Equinox™ client on Equinox

Avaya Equinox Url

Avaya Vantage™ supports the following features:

  • Making outgoing calls.

  • Handling incoming calls.

  • Putting call on hold and resuming the call.

  • Muting and unmuting a call.

  • Transferring a call.

  • Escalating an audio call to video call and de-escalating videocall to audio call.

  • Entering DTMF digits using the keypad.

  • Access your local contacts

  • Access your IP Office contacts by using IP Office directory.

  • Manage your presence status and presence status messages.

Avaya Equinox Conferencing

Avaya Equinox™ for IP Office limitations:

  • CTI Control — Avaya Equinox™ for IP Office cannot be controlled through other applications such as Avaya Contact Center Select, IP Office Contact Center, or IP Office SoftConsole.

  • Branch worker — Avaya Equinox™ for IP Office does not support failover between Avaya Aura® core and IP Office Branch.

  • For Instant Messaging, Avaya Equinox™ for IP Office depends on the availability of Avaya Spacesbasic account in the Cloud.

  • The Avaya Equinox™ client accesses Avaya Equinox® Meetings Online using HTTPS, from within the Equinox Meetings tab of theclient. The Avaya Equinox™ client can access local on-premise Equinox Conferencingin the same way using HTTPS, that is, if the access URL is configuredunder Equinox Meetings. However, if the Avaya Equinox™ client accesses local on-premise Equinox Conferencingthrough SIP trunks, audio and video will be available but not sharingor conference roster. The same applies for accessing Scopia over SIPtrunks too. Even when Avaya Equinox™ client accesses local on-premise IP Office Meet Me Conferencing, audio will be available but notsharing or conference roster.